MELISSA ALEXANDER
Mark Koechling
MHA, EDAC
Associate, Project Manager
Mark is a trained hospital administrator who brings a collaborative approach to healthcare design and management. With five years of inpatient hospital experience managing administrative and clinical teams, strategy design projects and organizational programs, Mark brings a strong ability to facilitate change and mitigate risk in the dynamic healthcare environment. As a Lean Six Sigma Green Belt, he believes in synthesizing team input to create optimal workflows, creative design and best practices. Prior to joining NBBJ, Mark was a quality improvement project manager with Providence Health & Services, providing support for a multitude of performance excellence and patient experience initiatives.
REGISTRATIONS
American College of Healthcare Executives Lean Six Sigma Greenbelt
Certified Change Facilitator
Evidence-Based Design Accreditation & Certification (EDAC)
EDUCATION
Master of Health Administration, Management of Ambulatory Care Systems Certificate, University of Southern California, Sol Price School of Public Policy
Bachelor of Science, Public Policy, Management, and Planning, Track: Health Policy Management, University of Southern California, Sol Price School of Public Policy
Harvard University, John F. Kennedy School of Government Executive Education, Shaping Healthcare Delivery Policy Certificate
RELEVANT PROJECT EXPERIENCE
American University of Beirut Medical Center
Beirut, Lebanon | Project Manager - Transition Engagement
Ohio Health Riverside Neuroscience Center Transition Services
Columbus, OH | Project Manager - Transition Engagement
NYCEDC HHC - Coney Island Hospital
Brooklyn, NY | Assistant Project Manager
Rehabilitation Institute of Chicago
Chicago, IL | Activation Services, Project Support
Providence Health & Services*
Little Company of Mary Medical Center Torrance
-
Cardiovascular Program Vertical Value Stream Reconfiguration/
-
Strategy A3 Lead
-
Seismic Improvement Renovations Manager
-
Culture of Safety and Quality Supervisor
Los Angeles, CA | Project Manager, PI and Outcomes
* Experience prior to NBBJ